Knife Sharpening by Mail
Knife Sharpening by Mail
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What's included
What's included
Each package includes:
1. Custom Rigid Mailer(s) to ensure the safety of your knives and the USPS carrier.
2. Protective Sleeve(s) to shield the blades of your knives.
3. Poly Mailer with prepaid return postage, keeping your knives dry throughout their transit.
4. Instruction Card detailing everything you need to know about packing your knives.
5. Maybe even a few surprises :)
Shipping Timeline
Shipping Timeline
Anticipate a turnaround time of 7-10 business days from the moment you place your order until you receive your freshly sharpened knives.
Our knife sharpening process itself takes just 24 hours and operates Monday through Friday. Orders are processed within one business day.
While we strive to offer the fastest service possible, we cannot guarantee exact delivery times.To learn see our Shipping Map & Estimated Delivery Time here.
Important Notice:
Per USPS policy, all knives must be shipped back to our workshop within 28 days of purchase. After this period, the return shipping label will be considered expired and must not be used. If a replacement label is required after the 28-day window, a $10 fee will apply.
If you have any questions or need assistance, please contact us at support@sharpenup365.com.
Instructions
Instructions
How to Safely Pack Your Knives:
1. Wash and dry knives before packing.
2. Trim protective sleeve to fit the knife's entire blade without extending over the handle or into the 'no-tip zone'.
3. Place the knife in the sleeve with the sharp edge facing the sleeve fold; attach using adhesive strips.
4. Secure knives in mailer(s) and seal with adhesive strip.
5. Place mailer into poly mailer and seal.
6. Drop package in mailbox or at the post office. Any excess weight will be charged to us.
We include clear visuals with each order to ensure that the process is an ease.
For any questions, you can also email support@sharpenup365.com.
Happiness Guarantee
Happiness Guarantee
If you are dissatisfied with the sharpness of your knives, kindly contact us at support@sharpenup365.com within 30 days of your order, and we'll gladly re-sharpen your knives without any extra charges.
Insured Shipping
Insured Shipping
Knives are shipped via USPS Priority Mail, with $100 of insurance included for added security.
If you’d like to purchase additional coverage for your knives, feel free to contact us at support@sharpenup365.com. We’ll be happy to arrange additional insurance for your precious blades.
Important Notice:
Per USPS policy, all knives must be shipped back to our workshop within 28 days of purchase. After this period, the return shipping label will be considered expired and must not be used. If a replacement label is required after the 28-day window, a $15 fee will apply.
If you have any questions or need assistance, please contact us at support@sharpenup365.com.



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STEP 1
Place Your Order
Ordering our knife sharpening service is quick and easy. Simply visit our website and place your order with just three clicks.

STEP 2
Receive Protective Envelope
Within days, you will receive our secure protective envelope designed to keep your knives safe during transit.

Step 3
Pack Your Knives
Using the materials we provide, pack your knives securely. Follow the simple instructions included in the envelope to ensure your knives are properly protected.

STEP 4
Knives in transit to Our Facility
Send your packed knives to us using the prepaid shipping label. It will take 1-3 days for us to receive your knives.

STEP 5
Knife Sharpening
Once we receive your knives, we will have your knives sharpened and ready for return within 24 hours.

STEP 6
Get Slicing & Dicing
Your freshly sharpened knives will be shipped back to your home. Expect to receive them within 1-3 days of us sending them out.
Frequently Asked Questions
Is it safe to ship my knives?
Yes! Our mailers are designed for safe transport, and every order includes USPS Priority shipping with insurance. Your knives are protected and tracked the whole way.
How long does the turnaround take?
Most orders are sharpened and returned within 7-10 business days (depending on your location). For more information on shipping and turnaround times, visit our How it Works page.
What kinds of knives can you sharpen?
We sharpen chef’s knives, paring knives, serrated knives, cleavers, and more. We also take care of specialty blades, scissors, and can repair chipped or damaged knives. For full details, visit our What We Sharpen page.
Will sharpening damage my knives?
No. Professional sharpening restores the proper edge while removing only the smallest amount of metal needed. This makes your knives safer, sharper, and longer-lasting with every use.
Why should I sharpen by mail instead of locally?
Sharpening by mail is simple, secure, and professional. A mailer arrives at your door with insured shipping both ways, and your knives are returned in just days. Each blade is sharpened with precision to restore its edge, extend its life, and deliver razor-sharp results back to your kitchen.
Love this company! The process was so easy, I placed my order, got the kit a few days later, packed my knives in about 3 minutes, and sent them out. Just a few days later, my knives were back, sharper than when I first bought them (sounds crazy, but it’s true!). I would highly recommend!
Sent in 6 knives and was very happy with the results. Knives were super sharp. Very easy process. Highly recommend
I love this company! It’s such a unique service, and it’s so much fun to share it with others. It makes me feel clever that I was able to find them. I purchased a gift card for my niece’s graduation (love you Nat!). She’s a professional chef and absolutely loved the gift.
I only have good things to say. Highly recommend using Sharpen Up 365!
Completely exceeded my expectations! Sent in 8 knives and could not be happier with results. Such an easy process to send in the knives ! Everything was returned in excellent condition and incredibly sharp! 10/10
Thank you!
Thank you for fixing my dull knives that I’ve sadly. neglected! The process was super easy and was definitely quicker than I thought it would be!